Jaakko has an extensive background in business and tech and holds an MBA. He jumped into iGaming in 2020 and learned the industry leading customer operations at Finnplay. From 2021, Jaakko has been leading Finnplay as Managing Director. Helping the company achieve record growth while fulfilling his vision of customer-centric operations. He has also overseen the company’s exit from unregulated markets after acquisition by Entain PLC.