CTBC Bank Philippines partners Hitachi Asia for digital banking revamp


In a concerted effort to enhance accessibility to digital financial services and promote financial inclusion in the Philippines, CTBC Bank Philippines has forged a strategic partnership with Hitachi Asia. The primary objective of this collaboration is to revamp the bank’s web interface and mobile banking applications.

Under this partnership, CTBC Bank Philippines has collaborated with Hitachi Asia to unveil its redesigned digital interface, Retail NetBanking. This initiative aims to elevate the mobile banking experience for its members by prioritizing convenience and ensuring peace of mind.

The upgraded platform now boasts a user-friendly dashboard that provides users with a consolidated view of their financial products. It also offers customizable features and personalized widgets, empowering users to focus on the information that is most relevant to them.

Furthermore, the revamped interface incorporates enhanced security features to fortify the protection of user data. For instance, the bank is integrating device recognition technology and implementing a time-based One-Time Password (OTP) system to bolster its defenses against unauthorized access.

Commenting on this groundbreaking partnership, Oliver Jimeno, President and CEO of CTBC Bank Philippines, expressed his enthusiasm, stating that the collaboration with Hitachi Asia aims to create a banking platform that is not only more convenient and faster but also significantly more secure and user-friendly.

Established in 1995, CTBC Bank Philippines, a subsidiary of CTBC Bank, offers a comprehensive range of financial services, including peso deposits, corporate loans, and cash management solutions.

Looking ahead, the bank is committed to further enhancing its digital banking services by introducing additional security features, including biometric authentication for transactions. This proactive approach underscores CTBC Bank Philippines’ dedication to providing its customers with a safe and seamless banking experience.

Source: fintechfutures.com