The use of open-access generative AI chatbots like ChatGPT is on the rise in everyday working environments, offering support in tasks ranging from text generation to customer inquiries. However, a significant challenge for companies lies in the security of data entered into these systems, often ending up in publicly accessible pools. Addressing this concern, Deutsche Telekom presents Business GPT, a secure solution tailored for business customers.
Klaus Werner, Director of Business Customers at Telekom Deutschland, highlights the company’s commitment to providing reliable AI support across industries while emphasizing IT security. Business GPT ensures data confidentiality and enables efficient work processes from conception to operation.
Offered as an enterprise license with modular functionalities (M, L, XL) at fixed prices, Business GPT operates on Deutsche Telekom’s cloud infrastructure with data storage in Europe. Specifically designed for business customers, it understands large volumes of text and conveys information in natural dialogs. Companies can easily customize chat responses by adding their own content to the AI assistant’s database.
Business GPT enhances efficiency in manual work processes across industries, assisting in content creation, customer service, learning platforms, market research, and real-time translation. By integrating company databases and linking to intranets, companies can control the accuracy of responses and offer individualized models for different departments.
Interactive digital customer assistants powered by GPT bots offer real-time multilingual support, enhancing customer service experiences. With prepaid quotas, companies have full control over expenditure, facilitating scalability for growing businesses. The centralized administration of the company license ensures consistency and simplifies collaboration.
Tested according to strict data protection standards, Business GPT can be seamlessly integrated into a company’s Microsoft Azure account. Structured as a modular offering, it caters to companies of all sizes:
- Module M: Includes Chat application GPT 3.5 and GPT 4, API interface, and optional authentication system connection.
- Module L: Adds document import capabilities, internet access extension, and customization options.
- Module XL: Offers integration into the company’s Azure environment with the ability to integrate internal data sources.
Through individual consultancy sessions, companies can explore tailored application scenarios for their business needs, ensuring maximum efficiency and value from Business GPT.
Source: telekom.com
