Ontario Makes RG Check Accreditation Essential for iGaming Operators


The Responsible Gambling Council (RGC) has hailed iGaming Ontario’s (iGO) move to embed RG Check Accreditation Program into the requirements for all igaming operators entering the Ontario marketplace. The state is launching its new online gambling market on April 4.

RGC states that the move shows the clear commitment of the Ontario government, the Alcohol and Gaming Commission of Ontario (AGCO), and iGO to ensure responsible gambling.

Shelley White, CEO of RGC, said:

“RG Check is a clear and tangible signal of the government’s commitment to making public protection and sustainable play a priority and a key part of creating a culture of responsible gambling here in Ontario. RG Check is a leading responsible gambling accreditation that is used by jurisdictions around the world. The RG Check symbol is a demonstration to all that the operator is committed to and has strong gambling safeguards in place.”

The RG Check program has already been implemented by land-based casinos in Ontario. It was developed by RGC in 2010 in consultation with policy makers, operators, players, and people with lived experience of gambling harm. It allows gambling venues and igaming sites to evaluate, monitor, and manage all aspects of their RG strategy and operations.

Tracy Parker, Director, Standards and Accreditation of RGC, said:

“The RG Check team is excited to make a contribution to a comprehensive RG framework with clear, evidence-based and impactful player protection measures that minimize potential harms associated with gambling. A consistent accreditation program for all operators will help ensure a common approach to monitoring and assessment and provide a fair and transparent process. The collaborative approach of RG Check will help support continuous improvement in Ontario.”

Martha Otton, Executive Director of iGaming Ontario, added:

“We are extremely pleased to be partnering with RGC on this initiative. The RG Check program is comprised of nine standards and 48 criteria that measure the scope and effectiveness of operators’ RG programming in areas such as site and product design, marketing communications and assisting players who may be experiencing harm from gambling. This allows Ontarians to play with confidence.”

As Ontario prepares for the launch of its new online gambling market, RGC looks forward to continuing its collaborative work with iGO and the government on the implementation of the RG Check igaming accreditation program and on implementing additional measures, including public education campaigns, to build a world-class responsible gambling framework in Ontario.